Free shipping for orders over $200 applies to orders shipped within Canada and the mainland of the United States with the exception of remote locations.
We can ship to the closest non-remote location for pickup. We define remote locations as any address which requires large fees for the last leg of shipping and can include but is not limited to, places without roads or requires boat travel.
Freight shipping cost is limited to $500 per pallet. Any amount over that is the responsibility of the customer.
Free shipping covers only products normally sold through and in the lot sizes available on the website. Special and custom orders do not apply. Lot sizes that are not available on the website do not apply.
We are not responsible for packages once we hand them over to the shipping company. We are not responsible for extra shipping charges due to items being returned by the shipper for any reason, including bad or incorrect address, non delivery, lost package, address not on carrier route, and
carrier unable to locate your address. We ship by common carrier Canada Post, UPS, Fedex, puralator and Freight.
We make no guarantees about shipping times as they are controlled by the shipper. We do not provide refunds due to shipping delays, damage or for any other reason due to shipping problems.